Privacy Policy

Who we are

Medfair understands you care about how your personal information is used and shared, and we take your privacy seriously. Please read the following to learn more about our privacy practices. By using or accessing the Services in any manner, you acknowledge that you accept the practices and policies outlined in this Privacy Policy, and you hereby consent that we will collect, use, and share your information in the following ways.

Remember that your use of Medfair’s Services is subject to the Terms of Use, which incorporates this Privacy Policy. Any terms we use in this Policy without defining them have the definitions given to them in the Terms of Use.

This Privacy Policy covers our treatment of the personal information we gather when you access or use websites and mobile applications that link to this Privacy Policy, and other online or offline offerings that Medfair may provide (collectively, the “Services”).

What personal data we collect and why we collect it

We gather various types of personal information from our users, as explained in more detail below. We use this personal information internally in connection with our Services, including to: personalize, provide, and improve our Services; allow you to set up a user account and profile; contact you and allow other users to contact you; fulfill your requests for certain products and services; and analyze how you use the Services. In certain cases, we may also share some personal information with third parties, but only as described below.

Information You Provide to Us:

We receive and store any information you knowingly provide to us. For example, if you create an account as a Retailer or Wholesaler or place an order with us, we may collect personal information such as:

Retailers:

When you register as a Retailer with Medfair, we will collect your first and last name, email address, phone number, business address, store name, store address, years you have been in business, projected sales figures, and other retailer details.

If you place an order with Medfair, we will collect information to facilitate that order, such as your shipping address, tax information, and payment information.

In some cases, we may request additional information to validate your business, such as photos of your store or your social media profiles. In some cases, we may request information such as your Social Security number or financial or lease records to establish your account limits.

Wholesalers:

When you register as a Wholesaler with Medfair, we will collect your first and last name, brand name, website, address, phone number, and information about your brand such as the primary category of products you provide, number of stores you have, your products, photos and other marketing materials about your products, the countries you operate in, your social media profiles, and other wholesaler related information.

If you are accepted as a Wholesaler on Medfair, we may ask for additional information to build out your profile such as your profile photo, wholesale pricing and order requirements, and years you have been established.

When you receive an order through Medfair, we will collect information to facilitate that order, such as your tax information, tax class, and bank account information so we can pay you.

Optionally, you may choose to provide information about your existing retail customers to refer to Medfair, such as their name, store name, email address, or any other related information.

Contact forms

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

Who we share your data with

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Your contact information

Additional information

How we protect your data

What data breach procedures we have in place

What third parties we receive data from

What automated decision making and/or profiling we do with user data

Industry regulatory disclosure requirements