Frequent Asked Questions

See below for frequently asked questions to using Medfair.

Shipping Information

Shipping methods are handled individually by each supplier.


We accept Visa and Mastercard credit cards.

We use end-to-end encryption on all payments.

Orders & Returns

Browse the Medfair marketplace and add products to your cart to order.

In order to change an order, please reply to the original Medfair order confirmation email within 2 hours indicating any changes required and we will do our best to ensure the changes are made before suppliers fulfill your order.